People Support
Trained remote staff, virtual assistants, and specialized professionals to support your team.
Explore People SupportHome / SolutionsPEOPLE. TECHNOLOGY. CONNECTED OPERATIONS.Everything you need,
Everything you need,
working together.
Explore the support your business needs, then compare the scope and cost of each plan. Start with a Diagnostic and agree on an Action Plan before execution.
Every active paid engagement starts at $300/week for an agreed service scope and capacity. Setup is additional. Weekly billing is the default.
The proposal names the work, support allowance, owner, coverage and active term. Human hours, development, marketing and platform usage are included only when stated.
An inquiry creates no purchase obligation. You can speak with a person before answering any online questions.
WHAT YOUR BUSINESS NEEDSFour areas of support.
Four areas of support.
One connected approach.
Choose the work you need help with. The plans below define starting scopes; your proposal confirms the services, people and capacity included.
AI & Automation
Automate routine tasks, answer client inquiries, manage bookings, and integrate the right tools for your business.
Explore AI & AutomationBusiness Operations
Scheduling, billing, communication, inventory, and administrative support to keep everything in order.
Explore Business OperationsClient Experience
Tools and support to give your clients faster, friendlier, and more personalized service.
Explore Client ExperienceCOMPARE THE SAME DETAILS
What each plan includes.
Choose the work you need. Setup and weekly service are priced separately, and each included feature has the limits shown below.
Included Not included in base scopeChoose = select within your plan’s workflow limitQuoted / Extra = written quote required
On a phone, choose a plan below to compare it against the same feature list. Simple’s three “Choose” options share one workflow. Essential and Growth do not add a newsletter workflow unless it is separately named and agreed.
| What you receive | SimpleFrom $2,000 setupFrom $300/weekA clear business presence and one working request path. | EssentialFrom $5,000 setupFrom $300/weekA connected path from inquiry to booking and follow-up. | GrowthFrom $14,999 setupFrom $300/weekMore lead and marketing handoffs connected and reviewed. | CustomQuoted setupAt least $300/weekA phased system for a more complex business process. | Possible resultWhat each feature could help you achieve. Together, we agree on your goal and how to check it. |
|---|---|---|---|---|---|
| Build and connectResponsive website pages | Included: Up to 5Possible resultVisitors can understand your services and reach a clear next step on their device. | Included: Up to 5Possible resultVisitors can understand your services and reach a clear next step on their device. | Included: Up to 5Possible resultVisitors can understand your services and reach a clear next step on their device. | QuotedPage and screen count agreedPossible resultVisitors can understand your services and reach a clear next step on their device. | Visitors can understand your services and reach a clear next step on their device. |
| Agreed workflowsCount shared work once. A new workflow needs agreed scope. | Included: 1 totalPossible resultYour team knows what starts each process, where each request goes, who handles it and what happens next. | Included: 3 totalPossible resultYour team knows what starts each process, where each request goes, who handles it and what happens next. | Included: Up to 6 totalPossible resultYour team knows what starts each process, where each request goes, who handles it and what happens next. | QuotedNamed in each phasePossible resultYour team knows what starts each process, where each request goes, who handles it and what happens next. | Your team knows what starts each process, where each request goes, who handles it and what happens next. |
| Receive and direct inquiries | ChooseChoose as your 1 workflowPossible resultA quote or service request reaches the responsible team with useful context. | Included: 1 named workflowPossible resultA quote or service request reaches the responsible team with useful context. | Included: Included in Essential scopePossible resultA quote or service request reaches the responsible team with useful context. | QuotedDefined in your quotePossible resultA quote or service request reaches the responsible team with useful context. | A quote or service request reaches the responsible team with useful context. |
| Booking through your existing calendar | ChooseChoose as your 1 workflowPossible resultClients can reach the agreed calendar and choose an available service or appointment. | Included: 1 named workflowPossible resultClients can reach the agreed calendar and choose an available service or appointment. | Included: Included in Essential scopePossible resultClients can reach the agreed calendar and choose an available service or appointment. | QuotedDefined in your quotePossible resultClients can reach the agreed calendar and choose an available service or appointment. | Clients can reach the agreed calendar and choose an available service or appointment. |
| Newsletter signup workflow | ChooseChoose as your 1 workflowPossible resultInterested visitors can opt in to receive your business updates. | ExtraNot in the standard 3 workflowsPossible resultInterested visitors can opt in to receive your business updates. | ExtraInclude only if named in scopePossible resultInterested visitors can opt in to receive your business updates. | QuotedDefined in your quotePossible resultInterested visitors can opt in to receive your business updates. | Interested visitors can opt in to receive your business updates. |
| Follow-ups and honest review requests, with consent | Not includedPossible resultEligible clients receive the agreed follow-up or an invitation to give honest feedback, with consent and opt-out respected. | Included: 1 named workflowPossible resultEligible clients receive the agreed follow-up or an invitation to give honest feedback, with consent and opt-out respected. | Included: Included in Essential scopePossible resultEligible clients receive the agreed follow-up or an invitation to give honest feedback, with consent and opt-out respected. | QuotedDefined in your quotePossible resultEligible clients receive the agreed follow-up or an invitation to give honest feedback, with consent and opt-out respected. | Eligible clients receive the agreed follow-up or an invitation to give honest feedback, with consent and opt-out respected. |
| Needs-based quizA replacement, not an extra workflow. | Not includedPossible resultClients can narrow down the service or specialist that fits their needs. | ChooseMay replace 1 of the 3Possible resultClients can narrow down the service or specialist that fits their needs. | ChooseMay replace 1 of the 6Possible resultClients can narrow down the service or specialist that fits their needs. | QuotedDefined in your quotePossible resultClients can narrow down the service or specialist that fits their needs. | Clients can narrow down the service or specialist that fits their needs. |
| Additional lead or marketing workflows | Not includedPossible resultMore named lead handoffs can move into one accountable process, with agreed checks and follow-up. | Not includedPossible resultMore named lead handoffs can move into one accountable process, with agreed checks and follow-up. | Included: Up to 3 beyond EssentialPossible resultMore named lead handoffs can move into one accountable process, with agreed checks and follow-up. | QuotedDefined in your quotePossible resultMore named lead handoffs can move into one accountable process, with agreed checks and follow-up. | More named lead handoffs can move into one accountable process, with agreed checks and follow-up. |
| Where your inquiries are received | Included: 1 receiving systemPossible resultThe named owner has a shared destination for the agreed requests and next actions. | Included: 1 CRM or shared destinationPossible resultThe named owner has a shared destination for the agreed requests and next actions. | Included: 1 CRM or shared destinationPossible resultThe named owner has a shared destination for the agreed requests and next actions. | QuotedSystems and integrations agreedPossible resultThe named owner has a shared destination for the agreed requests and next actions. | The named owner has a shared destination for the agreed requests and next actions. |
| Calendar and messaging channel | ChooseExisting calendar if chosen; no extra channel promisedPossible resultBooking and communication have an agreed route, channel and human handoff. | Included: 1 calendar + 1 agreed channelPossible resultBooking and communication have an agreed route, channel and human handoff. | Included: 1 calendar + 1 agreed channelPossible resultBooking and communication have an agreed route, channel and human handoff. | QuotedChannels and coverage agreedPossible resultBooking and communication have an agreed route, channel and human handoff. | Booking and communication have an agreed route, channel and human handoff. |
| Care and accountabilityWeekly support includedFrom $300/week for the agreed scope and actual capacity. | Included: Written allowance and ownerPossible resultYour team knows which work is covered, who owns it and how much capacity is available. | Included: Written care and change limitsPossible resultYour team knows which work is covered, who owns it and how much capacity is available. | Included: Written monitoring, review and change allowancePossible resultYour team knows which work is covered, who owns it and how much capacity is available. | QuotedAt least $300/week; scope and capacity agreedPossible resultYour team knows which work is covered, who owns it and how much capacity is available. | Your team knows which work is covered, who owns it and how much capacity is available. |
| Monitoring and review schedule | QuotedOnly the checks named in your quotePossible resultThe agreed checks make failures and changes visible to an accountable owner. | QuotedOnly the checks named in your quotePossible resultThe agreed checks make failures and changes visible to an accountable owner. | Included: Cadence named in your proposalPossible resultThe agreed checks make failures and changes visible to an accountable owner. | QuotedDefined in your quotePossible resultThe agreed checks make failures and changes visible to an accountable owner. | The agreed checks make failures and changes visible to an accountable owner. |
| Included small changesNo unlimited revisions or unused-hours assumption. | QuotedSupport limit agreedPossible resultYou can request bounded improvements with visible usage and approval before extra cost. | QuotedChange limit agreedPossible resultYou can request bounded improvements with visible usage and approval before extra cost. | Included: Hours or changes per week statedPossible resultYou can request bounded improvements with visible usage and approval before extra cost. | QuotedDefined in your quotePossible resultYou can request bounded improvements with visible usage and approval before extra cost. | You can request bounded improvements with visible usage and approval before extra cost. |
| Walkthrough, instructions and handover | Included: For the agreed workPossible resultYour team can operate the accepted workflow and knows when and where to get help. | Included: Defined before commitmentPossible resultYour team can operate the accepted workflow and knows when and where to get help. | Included: Defined before commitmentPossible resultYour team can operate the accepted workflow and knows when and where to get help. | Included: Phased recovery and handoverPossible resultYour team can operate the accepted workflow and knows when and where to get help. | Your team can operate the accepted workflow and knows when and where to get help. |
| Agreed checks and corrections | Included: Agreed tests and correction termsPossible resultYour chosen reviewer checks that the work does what was agreed. Any work that falls short is corrected and checked again under the agreed terms. | Included: Agreed tests and correction termsPossible resultYour chosen reviewer checks that the work does what was agreed. Any work that falls short is corrected and checked again under the agreed terms. | Included: Agreed tests and correction termsPossible resultYour chosen reviewer checks that the work does what was agreed. Any work that falls short is corrected and checked again under the agreed terms. | Included: Phase-specific tests and correction termsPossible resultYour chosen reviewer checks that the work does what was agreed. Any work that falls short is corrected and checked again under the agreed terms. | Your chosen reviewer checks that the work does what was agreed. Any work that falls short is corrected and checked again under the agreed terms. |
| Your responsibilities and first working result | Included: Inputs, reviewer and milestone agreedPossible resultBefore work starts, we agree on the information and materials needed, your project contact and the first working result. | Included: Inputs, reviewer and milestone agreedPossible resultBefore work starts, we agree on the information and materials needed, your project contact and the first working result. | Included: Inputs, reviewer and milestone agreedPossible resultBefore work starts, we agree on the information and materials needed, your project contact and the first working result. | Included: Inputs and milestone per phasePossible resultBefore work starts, we agree on the information and materials needed, your project contact and the first working result. | Before work starts, we agree on the information and materials needed, your project contact and the first working result. |
| Renewal, cancellation and access handover | Included: Written before commitmentPossible resultYou can make a clear continue-or-exit decision with agreed billing, records, ownership and access handoff. | Included: Written before commitmentPossible resultYou can make a clear continue-or-exit decision with agreed billing, records, ownership and access handoff. | Included: Written before commitmentPossible resultYou can make a clear continue-or-exit decision with agreed billing, records, ownership and access handoff. | Included: Written before commitmentPossible resultYou can make a clear continue-or-exit decision with agreed billing, records, ownership and access handoff. | You can make a clear continue-or-exit decision with agreed billing, records, ownership and access handoff. |
| Available by separate agreementDedicated team support / extra hoursEligible active engagements only; included work is not charged twice. | ExtraSeparate quotePossible resultWhen separately agreed, a suitable person can take on the named work within scheduled capacity. | ExtraSeparate quotePossible resultWhen separately agreed, a suitable person can take on the named work within scheduled capacity. | ExtraSeparate quotePossible resultWhen separately agreed, a suitable person can take on the named work within scheduled capacity. | ExtraExplicit inclusion or separate quotePossible resultWhen separately agreed, a suitable person can take on the named work within scheduled capacity. | When separately agreed, a suitable person can take on the named work within scheduled capacity. |
| Advertising spend and campaign staffing | Not included: Outside base scopePossible resultWhen separately funded and scoped, campaigns can have named owners, lead destinations and review measures. Sales are not guaranteed. | Not included: Outside base scopePossible resultWhen separately funded and scoped, campaigns can have named owners, lead destinations and review measures. Sales are not guaranteed. | ExtraNot automatic with lead workflowsPossible resultWhen separately funded and scoped, campaigns can have named owners, lead destinations and review measures. Sales are not guaranteed. | ExtraSeparate quotePossible resultWhen separately funded and scoped, campaigns can have named owners, lead destinations and review measures. Sales are not guaranteed. | When separately funded and scoped, campaigns can have named owners, lead destinations and review measures. Sales are not guaranteed. |
| Hosting, domains and platform / vendor usage | ExtraOnly included if itemizedPossible resultWhen included or approved, the agreed live system has clear service ownership and itemized operating costs. | ExtraOnly included if itemizedPossible resultWhen included or approved, the agreed live system has clear service ownership and itemized operating costs. | ExtraOnly included if itemizedPossible resultWhen included or approved, the agreed live system has clear service ownership and itemized operating costs. | ExtraOnly included if itemizedPossible resultWhen included or approved, the agreed live system has clear service ownership and itemized operating costs. | When included or approved, the agreed live system has clear service ownership and itemized operating costs. |
| Portals, native apps and advanced AI or voice tools | Not includedPossible resultA complex process becomes a phased system tested against agreed access, recovery and handover criteria. | Not includedPossible resultA complex process becomes a phased system tested against agreed access, recovery and handover criteria. | Not included: Advanced custom development is separatePossible resultA complex process becomes a phased system tested against agreed access, recovery and handover criteria. | QuotedApproved phased scopePossible resultA complex process becomes a phased system tested against agreed access, recovery and handover criteria. | A complex process becomes a phased system tested against agreed access, recovery and handover criteria. |
| Unlimited work or guaranteed sales / rankings | Not included: Not promisedPossible resultUse your baseline, agreed target and review date to assess actual progress; avoid promises beyond the agreed scope. | Not included: Not promisedPossible resultUse your baseline, agreed target and review date to assess actual progress; avoid promises beyond the agreed scope. | Not included: Not promisedPossible resultUse your baseline, agreed target and review date to assess actual progress; avoid promises beyond the agreed scope. | Not included: Not promisedPossible resultUse your baseline, agreed target and review date to assess actual progress; avoid promises beyond the agreed scope. | Use your baseline, agreed target and review date to assess actual progress; avoid promises beyond the agreed scope. |
| Project exampleExplore features and workflows for your project. | Hebrews and She Bakeshebrewsandshebakes.com Business information, menu pages and a newsletter entry point. | Brilliance Beautyseethebrilliance.com Service pages, a booking portal and a needs-based matching quiz. | Brunswick Isles HVACbrunswickisleshvac.com A service-business reference for discussing quote capture and lead handoffs. | Electrifying the USelectrifyingtheus.com A custom-platform reference for discussing information, calculators and connected tools. | Choose the result for your plan. Simple: A clear business presence and one working request path. Essential: A connected path from inquiry to booking and follow-up. Growth: More lead and marketing handoffs connected and reviewed. Custom: A phased system for a more complex business process. Uptick is part of our team’s combined technology portfolio. |
The weekly minimum is a starting commitment, not the same number of hours for every plan. Your proposal states the actual work, role capacity, coverage, service term and any higher fee. “Extra” items are excluded from the base price unless explicitly included.
Project examples are drawn from our team’s combined portfolio. Your Action Plan defines the features and outcomes for your business.
Discuss your project
Choose the plan and outcome that fit your business, then agree on your first working result. An inquiry creates no purchase obligation.
CHOOSE BY THE WORK YOU NEED
A starting point for each situation.
Prices are in USD. Your written proposal confirms the exact work, checks, team support, timing and total cost.
Business Presence & One Workflow
From $2,000 setup
From $300/week
You need a focused website and one simple way to receive an inquiry, newsletter signup or booking handoff.
Your first working result
A visitor can send a request from your page to the agreed destination, and your team can use it.
Your proposal confirms the first working result and its date. The example shown is not a delivery deadline for every project.
Your proposal names the support owner and weekly support allowance.
Booking & Client Follow-up
From $5,000 setup
From $300/week
You need three named workflows to connect requests, a calendar and consent-aware follow-up.
Your first working result
Your inquiries, booking links and follow-ups work as agreed. A quiz can replace one workflow.
Your proposal confirms the first working result and its date. The example shown is not a delivery deadline for every project.
Your proposal defines weekly care, any included human support and change limits.
Connected Lead & Marketing Operations
From $14,999 setup
From $300/week
You need Essential plus up to three more named lead or marketing workflows, with monitoring and bounded changes.
Your first working result
An agreed inquiry or marketing process works, with checks and a person responsible for the next step.
Your proposal confirms the first working result and its date. The example shown is not a delivery deadline for every project.
Human staffing, advertising, vendor usage and advanced custom development need explicit inclusion or a separate quote.
Business Platforms & Advanced Systems
Scoped implementation price
At least $300/week
You need a portal, native app, approved AI system, complex integration or managed infrastructure.
Your first working result
The first agreed phase works as expected, including the agreed access, recovery and handover checks.
Your proposal confirms the first working result and its date. The example shown is not a delivery deadline for every project.
The service commitment is at least $300/week. Larger requirements may cost more.
The weekly minimum applies throughout the agreed active service term, including any agreed implementation weeks. The agreement states the service start and end. It does not permit billing forever after the engagement ends.
TOTAL-COST EXAMPLES
Plan for both parts of the cost.
At the $300/week minimum, four active weeks cost $1,200 in service fees. Add the setup fee once.
Simple: first four active weeks
$2,000 setup + $1,200 service = $3,200.
At starting prices, before any applicable taxes, approved extras or separately quoted vendor charges.
Essential: first four active weeks
$5,000 setup + $1,200 service = $6,200.
At starting prices, before any applicable taxes, approved extras or separately quoted vendor charges.
Growth: first four active weeks
$14,999 setup + $1,200 service = $16,199.
At starting prices, before any applicable taxes, approved extras or separately quoted vendor charges.
Custom: quoted implementation + at least $1,200 for four active weeks. If service continues for 52 active weeks at the minimum, service fees total $15,600, plus setup, applicable taxes and agreed extras.
How weekly and four-week billing work
Weekly billing is the default. If agreed, four-week advance billing is $1,200 per four weeks at the minimum. There are 13 four-week billing periods in a 52-week year. Four weeks is not a calendar month. Billing dates, any partial final period and the active service term are agreed in writing.
The proposal sets the setup payment schedule separately from service billing. Work begins only after scope, capacity, dates, acceptance tests and terms are agreed, required access is ready and any agreed advance payment is verified.
GETTING READY TOGETHER
What we need from you before we start.
We agree on these essentials together so your project can move forward. Our delivery team has responsibilities too.
Clear people, information and decisions
- Choose your project contacts. Tell us who can approve the work, who we should contact day to day, who will use it and who will review it. Agree when decisions and feedback are needed.
- Provide the business facts. Share the offer, intended customer, current process, current results, limits and goal. Identify gaps rather than guessing.
- Prepare your business materials. Provide your page or website, approved copy, brand assets, forms, policies and relevant customer documents. Assign an owner and date for missing items.
- Arrange access, time and budget. Arrange access you are authorized to provide, the tools and time needed, and any budget or payment agreed for the work.
- Review, test and use the work. Join agreed reviews, test the workflow, give consolidated feedback and make time for team training and use.
- Confirm written terms. Agree on what is included, weekly support, your main and backup contacts, support hours and time zone, project dates and payment. Confirm how you will review the work, request corrections or changes, renew or cancel, and receive your files and access.
The right support for your team
We agree who will do each task and check that they have the skills, permission and time needed. Someone learning can take part when the training, support, time and cost are workable and agreed.
Give each person time for their part. Together, we confirm the tools, working conditions, goal and realistic timeline.
If something gets in the way: the person responsible must ask for suitable help, including when the cause is outside their control. Explain what is holding up the work and agree on the next action or changes to the work, resources or timing.
If you are not ready yet, we can help you prepare or agree to pause.
Mobile app + website: confirm your place and project terms
The mobile app and website offer is for the first 100 eligible clients, with unlimited registrations. Signing up does not reserve a place. Use a letter of intent or review agreement naming both deliverables, materials needed, who will review the work, review date and included revisions.
For eligible offer clients, if you do not like or accept that agreed review work, it is free and you can stop. No paid implementation or billing starts automatically.
A proposal or contract must separately confirm the build, ownership and handover, setup, weekly service, hosting, third-party costs and anything excluded before proceeding. Live operation and app-store release need their own agreed scope. Later eligible applicants may discuss options. We can only agree to and start their projects after the first 100 clients have been fully served. Read the offer details and eligibility →
Know what will work, and what it takes.
- Your outcome
- Choose one business problem and a useful result we can test together.
- Check the work before you accept
- Your proposal lists what you will receive, how we will check it and who will review it. Explore our combined portfolio to discuss the features and results that matter to your business.
- Your first working result
- Agree on the first thing you can use, what we need from you and the dates before work starts. Timing depends on the work, access and team availability.
- Your part, made clear
- Share your business information, approved content and access you can authorize. Choose someone who can approve the work. We agree on the work, walkthrough and handover; new costs need your approval.
AFTER YOUR DECISION
Turn the approved plan into a useful result.
Your decision leads to a clear next step, with a person responsible and agreed checks. For the mobile app and website offer, later eligible applicants may discuss options. We can only agree to and start their projects after the first 100 clients have been fully served.
Confirm and start
If you proceed, confirm what is included, who will do each part, materials needed, what must be ready and a start date in the proposal or contract. If you need clarity, agree who will answer the question and when to follow up. You can pause or decline.
Build and check together
Build the first agreed part, test how your clients will use it and have your chosen reviewer check that it works as agreed. Correct and retest any issues under the agreed terms.
Hand over and review
Complete the walkthrough, instructions and team training. Confirm your support contact and compare results with where you started. Decide whether to improve, continue or finish.
The end result we work toward
A working process your team can use, clear responsibilities and support, and progress you can measure toward the goal in your Action Plan. We agree on your starting point, target and review date. Results depend on the work agreed, the information provided and how your team uses it.
After delivery, we invite honest feedback. Sharing a testimonial is optional. We ask permission before publishing it, and your choice does not affect your support.
Read client feedback and partner experience →Plan my first project step →
Tell us which plan and outcome matter most, who will lead the project and what is happening today.
Questions about support
Does $300/week include every service on this website?
No. It buys the scope and capacity listed in your proposal. Human hours, development, marketing, advertising and platform usage are included only when explicitly stated. Specialist technical work needs the right skills and its own costed capacity.
Why do all plans start at $300/week?
That is the minimum active service commitment, not a promise of identical weekly work or hours. Setup covers different implementation scopes. Your proposal prices the actual care, role capacity, tools and usage; a larger service requirement can cost more each week.
How can the portfolio help me plan my project?
Explore designs, features and workflows from our team’s combined portfolio. We use these projects to discuss your priorities, then agree on your pages, workflows, checks and first working result in your proposal.
Can I buy extra human support?
Within an eligible active engagement, additional 10-hour packs may be quoted: $200 administrative support, $230 client or technical support, $250 sales/SDR, or $300 senior support. Role and task fit, availability, scheduling, expiry and accepted usage are agreed before purchase. These packs are additional usage; they do not replace the $300/week minimum or charge again for included work.
What counts as a correction or a change?
A correction fixes work that does not work as agreed. We record, correct and check errors caused by our work under the agreed terms, without using your small-change allowance or charging for the same work again. Maintenance covers the checks and routine care listed in your scope. A new page, workflow, integration, campaign or extra capacity is new scope and needs an agreed quote.
How do cancellation, renewal and handoff work?
The agreement sets the term, notice period, final billing date, unused prepaid-service treatment and any renewal decision. At exit, we reconcile open work and fees, hand over the agreed files and operating notes, name the next owner and remove access through authorized owners. The weekly minimum ends with the agreed active term. Existing contracts change only by mutual agreement.
Is launch support included?
Launch support is included only if it is separately costed and capped in the proposal. If a 200-hour pool is offered over six months, it means 200 total hours across that whole period. The proposal must state role mix, scheduling, expiry, usage reports and correction rules.
Can I speak with a person first?
Yes. Choose online human help, email, or face-to-face by arrangement. Automated preparation is optional. Email support@zuporta.com to start a conversation without completing the guided questions.