Experience that connects the dots.
Bring service operations, practical technology and a clear way of working together around the outcome your business needs.
Combined years of founder practice
Across care, people and business systems
People to meet
People, systems, U.S. growth and administration
Automation projects
Connected workflows and business systems
Project examples to explore
Real images, delivery scope and case details
Years combine Shei’s and Angelo’s professional practice across disciplines, not company age. Automation work and project examples may overlap.
Capabilities that connect the work39
From service operations and CRM to workflow design, software and practical AI.
- Healthcare leadershipProfessional capability
- Human-centered service designProfessional capability
- Brand storytellingProfessional capability
- Client relationshipsProfessional capability
- Employee wellbeingProfessional capability
- Human resources & developmentProfessional capability
- Talent pathwaysProfessional capability
- Organizational developmentProfessional capability
- Systems thinkingProfessional capability
- Product scopingProfessional capability
- SOPs and decision rightsProfessional capability
- Workforce and HR systemsProfessional capability
- KPI and QA designProfessional capability
- AI-assisted implementationProfessional capability
- University talent pathwaysProfessional capability
- Software developmentProfessional capability
- Project managementProfessional capability
- Web designProfessional capability
- Graphic designProfessional capability
- Social media managementProfessional capability
- Video editingProfessional capability
- AdministrationProfessional capability
- OrganizationProfessional capability
- Public speakingProfessional capability
- CoachingProfessional capability
- Workflow automationProfessional capability
- AI chatbotsProfessional capability
- RAGProfessional capability
- AI voice agentsProfessional capability
- API integrationProfessional capability
- CRM systemsProfessional capability
- Motion graphicsProfessional capability
- Market researchProfessional capability
- B2B prospectingProfessional capability
- CRM pipelinesProfessional capability
- Client successProfessional capability
- Appointment settingProfessional capability
- Site researchProfessional capability
- Stakeholder negotiationProfessional capability
Education & professional learning4
Study backgrounds and ongoing education. Coursework and study in progress are identified separately from completed professional credentials.
- Bachelor of Science in NursingNursing education
- Psychology coursework through third yearCebu Doctors’ University · Coursework through third year
BS Computer ScienceCebu Institute of Technology – University · Study in progress- BS Occupational TherapyCebu Doctors’ University · Education background; no professional license claimed
Experience across organizations17
Professional employment, client-program exposure and affiliations. Relationship labels distinguish this experience from direct Zuporta contracts.
- AmazonFormer employer
- The Results CompaniesFormer employer
- ConvergysFormer employer
- GenpactTraining issuer / program employer context
- CitiClient program exposure
- Comcast / XfinityClient program exposure
- SprintClient program exposure
- Frontier CommunicationsClient program exposure
- Powered by Ms QFormer operating role
- NTV360Professional experience
- Dilaab DigitalsProfessional experience
- VERGE Inc.Professional experience
- UtopiaFormer role
- Dyninno / ASAPticketsFormer role
- ConcentrixFormer role
- QM RealtyFormer role
- Anthony Bates FoundationProfessional affiliation
Founder-led businesses & initiatives6
Connected through founding and operating experience, with distinct business, nonprofit and creative purposes.
LyfeMind Coaching Collective LLC / ZuportaOperating company and brand
Apps Machina / Plain Decisionsystems venture / operating brand
VERGE Incorporatedventure / systems ecosystem
Ms Q Artisans LLCmarketplace venture
ELD Foundationnonprofit / human development- Eld / Eld247creative brand
Founding and professional relationships are distinct from investment, financial guarantees or corporate endorsements. Operating brands and legal entities are grouped where they represent one relationship.
Start with what needs to work better.
Understand the workflow first. Agree on an Action Plan before Execution.